Server Management Group Technical Manager and Lead Technician, leadership of three client delivery teams and escalation point for the department.
• Technical Management for Corus and Selfridges accounts
• Senior Technical escalation point for the delivery centre.
• Chair of lead technical community.
• Migration of Corus users from Novell and Groupwise to AD and Exchange 2003 including data migration, SAN storage and single sign-on.
• Responsibility for team development and appraisals, recruitment and disciplinary issues.